AI Job Board

United States

As the Platform Lead for the Global Digital Experience Platform, you will shape the future of how Airbnb's community receives support. You will lead a team of global product managers in developing intuitive self-solve experiences that address the root causes of support needs. Your work will enable guests and hosts to resolve their issues quickly and effortlessly, allowing them to focus on enjoying their Airbnb experiences. You will help scale Community Support operations while integrating cutting-edge technology to enhance the user journey. Your impact will be felt not only by our users but across the organization as you drive innovative, intelligent solutions that empower our global support systems.

United States

As the Platform Lead Product Manager for Human-in-the-Loop (HITL) initiatives, you will lead the AI evaluation and feedback strategies, ensuring continuous learning and improvement in AI model performance. Your role will involve developing and implementing a comprehensive feedback framework, enhancing AI quality, and supporting the adoption of AI-automation and AI-augmentation within Community Support. Success in this role will be measured by the effective deployment of AI capabilities and the improvement of customer service experiences.

SF or Remote in US/Canada

As our first SRE hire, we are seeking someone to build out Operant’s SRE roadmap and functions that help keep our platforms and services resilient and secure. If you are excited by the idea of being an early engineer at a startup that is poised to lead the next wave of application security products, we would love to hear from you.

SF or Remote in US/Canada

We are seeking a skilled and experienced IT & DevOps Manager to join our team. As the IT & DevOps Manager at Plotly, you will play a critical role in overseeing our infrastructure, security practices and ensuring the efficiency and reliability of our cloud-based systems. This role requires a strong background in SOC2 compliance, cloud cost management, Kubernetes cluster management, CI/CD pipelines, monitoring tools, customer support, and IT security.

SF or Remote in US/Canada

As the Dash Enterprise Engineering Manager, you will be responsible for leading a team of talented engineers and architects to design, implement, and maintain the platform, subsystems and components of the Dash Enterprise product. Your deep expertise in shipping technical Enterprise products will be essential in ensuring the scalability, reliability, and performance of our platform. You will collaborate closely with cross-functional teams, including devops, UI/UX, Customer Engineers and product management, to deliver a robust and efficient product that meets the needs of our customers.

United Kingdom Remote

We're looking for a  Customer Success Engineer, Infrastructure who will be responsible for helping our enterprise customers install, optimize, and use our commercial enterprise product offerings. There is a high focus on installation and infrastructure-based issues. This will involve debugging over phone and video calls, analyzing log files, creatively satisfying the constraints of highly varied customer environments, and discussing thorny technical issues with our software development engineers.

The technologies you will be working with include but may not be limited to:  Bash or Python; Linux systems / Red Hat Enterprise Linux; Docker; AWS, Azure, GCP ( consumer and enterprise-level solutions); Kubernetes